Samsonite is an internationally recognised brand and holds a great reputation and value. Therefore our brand is
often targeted by fraud attempts, tricking our consumers by using our brand image.
The most common form of scamming on the internet is called phishing, a type of
cybercrime where consumers are lured into providing sensitive information, like credit card details. These types
of fake posts or websites seem to offer great discounts or unmissable offers on our products, which will never
Pay attention and be cautious of websites with a similar look to the official
Samsonite websites. The official Samsonite brand website, www.samsonite.com, guarantees a safe and secure
shopping environment for our consumers and will continue to do so.
Samsonite regularly takes action with the relevant authorities to remove and block such fraudulent websites.
However unfortunately it is impossible to completely eradicate them and we advise you to be vigilant on where
you are shopping online.
If you have been caught in this fraudulent scheme or encounter a fake website, we strongly encourage you to
inform the authorities immediately. Click here to go to
the reporting website of your country.
Tips & tricks to avoid phishing attempts
Check the URL of the website. Fake links usually imitate the website’s URL
by using unnecessary words (e.g. discount), or by using a small misspelling. You could also check if the
website has any contact information. If this is not clearly displayed, be cautious that it might be a
dubious website. In case you are not sure whether you are on an official Samsonite website, you can
check the complete list of official Samsonite websites on www.samsonite.com
On social media, always check if the account is verified. This can be easily
seen by the blue tick badge that Samsonite has for its social media accounts. Also, be wary of
eye-catching and very cheap prices on social media posts. If it seems too good to be true, it probably
Be wary of invasive advertising. If the website has a lot of advertisements
popping up, urging you to quickly buy something before the discount ends, alarm bells should be ringing.
If the pop-ups are even asking you to immediately enter log-in details (like passwords) or even credit
card details, it’s likely that you are on phishing website.
What are the payment methods on the website? If the only payment option
shown on the website is through a bank transfer, suspicions should be raised. Usually, a verified
website offers multiple trusted payment methods, which are often well displayed, and most of the time
bank transfers are not one of them.
Look for improper spelling or grammar. Although fake websites are getting
better in looking very much like the verified website of a brand, you might spot some inconsistencies in
the copy. It could mean that the website was easily and quickly set up to make a quick profit.
Please note that Samsonite cannot be held accountable for any purchases made on fake websites or any claim
arising from involvement in such websites. If you have any questions or concerns about any suspicious situation,
please contact us: firstname.lastname@example.org